ACCOUNT

Delete Your Account

This page explains how to delete your 1More or 1More for Coaches account, and what happens to your data when you do.

Option 1 — Delete from inside the app (fastest)

  1. Open the 1More (customer) or 1More for Coaches app.
  2. Go to the More tab.
  3. Tap Delete My Account.
  4. Confirm. Your account is deleted immediately and you are signed out.

Note for coaches: if you have active training plans with clients, the app will ask you to complete or cancel them before deleting, so your clients aren't left mid-plan.

Option 2 — Request deletion by email (no app needed)

If you've uninstalled the app or can't sign in, email us from the email address registered to your account and we'll delete it for you within 7 days. For your security, we only act on requests we can verify came from the account owner — we may reply to your registered address to confirm before deleting.

✉ 1morecoach@gmail.com

Subject: "Account Deletion Request" — please mention which app you used (1More or 1More for Coaches).

What is deleted, and what is kept

Deleted when your account is deleted

Your profile and its visibility on the platform (name, photo, bio, gyms, specializations), your sign-in access, your device's push-notification registration, and — for coaches — your listing in customer search. Your account disappears from the Service for other users.

Kept for a limited period

We may retain limited information after deletion where needed to comply with legal obligations, resolve disputes, prevent fraud and abuse, and keep the Service secure — for example session and agreement records connected to other users (your coach or clients keep their side of shared history), and standard server logs. This retained data is no longer visible in the apps and is not used for any other purpose.

Full details are in our Privacy Policy — Data Retention.

Delete some data without deleting your account

You can edit or remove much of your profile information directly in the app. To request deletion of specific data without closing your account (or to request a copy or correction of your data), email 1morecoach@gmail.com from your registered address and tell us what you'd like removed — we'll handle it within 7 days.

Questions?

Anything unclear, or trouble with either option? See our Support page or email 1morecoach@gmail.com.